Industry Solutions

Public Organizations

Public institutions and organizations need to measure the quality of the services they provide and act on these measurements.

SetXRM Modules

SetXRM for public organizations

IVR Satisfaction Surveys

Measure your service quality with satisfaction surveys via IVR integration.

Complaint and Feedback Management

Manage data such as complaints and feedback received from web pages.

Unlimited Usage Rights

Public institutions have unlimited usage rights on SetXRM, allowing them to meet all their software needs.

E-Signature and EDMS

Thanks to the built-in electronic signature and EBYS (Electronic Document Management System), it works in integration with e-Government applications.

Key SetXRM solutions for this industry

Explore ready-made modules for your industry and tailor them exactly to your processes thanks to the low-code platform.

Customer Service

Group calls, complaints, requests and suggestions and route them to the right teams.

Integration

Two-way data exchange with ERP, websites, B2B/B2C, IVR and other systems.

Success Stories

Companies in this industry using SetXRM

A. Birim UĞUR

Ministry of Environment and Urbanization

As the Ministry, we have been authorizing laboratories that provide services under environmental legislation since 2004. In this process, the application, evaluation and on-site inspection of all laboratories…

Discover the SetXRM solution for your industry

Let our experts listen to your business processes and prepare a demo tailored to you.

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