SetXRM Solutions

Damage Tracking Management

With the Damage Tracking application developed specifically for automotive companies, manage all your business processes easily in a single application.

The entire damage file in one application

Follow the whole process – from recording customer information and registering damaged vehicles to checking the status of each file with experts and insurance companies.

All processes, including documents and photos, are collected per file, so you can access the information of any file in no time.

Tracking of experts and insurers
Finance fully integrated with ERP
Appointments via web and mobile
Automatic file archive

SetXRM damage files with plates, insurers, experts and file stages

Modules

Damage tracking modules

Damage Tracking Module

Follow the process from recording customer information and registering damaged vehicles to checking which stage the file has reached with experts and insurance companies.

Finance Module

Works fully integrated with your existing ERP program. Handle end-of-day cash closing, reminders for overdue payments, partial payment tracking and payment tracking for external repairs.

Appointment Module

Customers book appointments via your website or mobile app, and you assign a dedicated service advisor. Customers in the waiting area can see the appointment and vehicle delivery order.

Reporting Module

Financial analyses, performance details of experts and insurance companies, vehicles under repair, vehicles awaiting expert inspection and labour performance measurement.

Mobile Application

Record damage assessments directly on a mobile device in the field or workshop without sitting at a computer, and open the automatically created folder archive of each file with one tap.

File and Image Management

Damage, accident scene and repair photos as well as scanned documents (PDF, JPG, etc.) are saved to the relevant file and archived automatically.

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A tailored demo of Damage Tracking Management

Tell us about your needs and we will configure SetXRM around your business processes together.

Request a Free Demo Contact Us