SetXRM Solutions
Marketing Management
The SetXRM Marketing Module covers all marketing functions of your company – deliver your campaigns to the right audience, through the right channel, at the right time.
All marketing functions in one module
The SetXRM Marketing Module covers all marketing functions for your company. With this module you can create sub-areas such as customer, campaign/promotion management, interactive marketing, list management, multi-channel management, social media management and segmentation.
- Customer and campaign/promotion management
- Interactive marketing
- List and multi-channel management
- Social media management and segmentation
Modules
Marketing management components
Lead Management
Integrates marketing, sales and pre-sales processes so that marketing managers gain visibility into opportunities and market information.
Lean Campaign Management
Create a new marketing plan and manage the entire process: marketing plan, marketing calendar, customer segmentation, individual e-mails, external list management, campaign execution and analysis.
Interactive Central Marketing
Run telemarketing and telesales operations; however your customers contact you, your agents fulfil their requests quickly and consistently.
Interaction Center
Align the customer acquisition and long-term relationship goals of managers and agents with the company’s revenue and cost targets.
External List Management
Segment data from business partners, marketing companies, events and surveys and create opportunities through telemarketing; success is measured by how many opportunities turn into sales or contracts.
Multi-Channel Management
Manage marketing via the internet, mobile devices, TV, social media, magazines and newspapers, dealers, chain stores, kiosks, call centers and business partners in one module.
A collaboration platform for telesales and telemarketing
With the Interactive Central Marketing Module you can carry out telemarketing and telesales operations. SetXRM gives you a collaboration and communication platform for telesales, marketing and customer service.
No matter how your customers contact you, your operators (agents) can fulfil their requests quickly and consistently.
Related solutions
You may also be interested in
A tailored demo of Marketing Management
Tell us about your needs and we will configure SetXRM around your business processes together.