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NewLow-code cloud CRM / XRM platform

Flexible software solutions: CRM, Sales, Service, Laboratory

SetXRM includes many CRM functions not found in other software, allowing it to solve the most complex engineering problems on the system.

  • Unlimited modules, unlimited users
  • Multi-language and multi-platform
  • In the cloud or on your own servers

Some of the organisations that chose SetXRM

SetXRM Solutions

Ready-made solutions for every process

Start right away with ready-made solutions and tailor each one exactly to your processes thanks to the low-code platform.

CRM Sales Management

Manage every action of your sales team in one place and increase your sales performance.

CRM Service Management

Number incoming calls from phone, e-mail and web and route them to the right people and units.

Claims Tracking Management

Track the whole process from registering damaged vehicles to the file status at the appraiser and insurer.

Laboratory Management

Laboratory processes compliant with ISO 17025 testing and calibration requirements – with a zero-paper policy.

Aesthetic Centers Management

Route web form submissions automatically to the right customer representative and manage all workflows.

Payment Management

An easy-to-integrate virtual POS payment solution that works with 27 banks in Turkey.

Dealer Management

Easily manage your sales and service points by grouping them into categories.

Purchasing Management

Track all purchasing processes and create requests for the relevant units through integration with other modules.

Marketing Management

Campaign/promotion, list, multi-channel, social media and segmentation management in one module.

Tender and Project Management

Track every step with its costs – from the tender announcement to product delivery or project completion.

Contract Management

Track contracts tied to sales or after-sales support directly in the system.

RFID Asset Management

Track your company’s fixed assets with RFID technology.

Interactive CRM Management

Manage the dialogue you build with customers one-to-one or via social media.

Workflow Management

Workflows, task management and control – compliant with ISO 9001:2008 and ISO 17025 document management.

Dynamic Reporting

Create flexible, dynamic reports for every department whose data is processed in the system.

Customer Services

Group calls as complaints, requests and suggestions and route them to the right units for resolution.

Production Management (MRP II)

Track orders, production and shipping with MRP II logic and add quality control screens wherever you need them.

Analytical CRM Management

Analyse your customers, divide them into segments and define the right action for each one.

Field Sales Management

Track your field sales team’s activities, orders, appointments and meetings online.

Integration Management

Exchange data easily with ERP, websites, B2B/B2C apps, IVR, Outlook and different databases.

Interactive Demo

See SetXRM in action

Explore real screens: click the numbered points and open any screen in full size.

app.setxrm.com/satin-alma
Procurement platform with an AI assistant

Procurement platform with an AI assistant

Open requests, quotes awaiting approval and orders at a glance. The AI Procurement Assistant summarises open quotes, supplier numbers and savings opportunities for you.

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Platform

SetXRM Platform features

Extend ready-made solutions without writing code, or build your own project from scratch.

Module Design

Open new modules for your workflows and add any type of field. It takes no more than 3–5 minutes and promises up to 75% time savings in your software projects.

Dynamic Lists

List records by any criteria, find information quickly and get reports. View your records in Kanban, Calendar and Map modes.

Integrations

A company-specific API key lets both systems communicate. Integrations with 12 different ERP systems/applications are ready, on a generic integration infrastructure.

Reports

Integrated with DevExpress XtraReport Designer and DevExpress MVC Web Dashboard Designer; you can also connect to other applications’ databases to build reports.

Customization

Write JavaScript for requirements the dynamic features don’t cover. For needs beyond the 100+ built-in functions, JS or additional services can be used.

Business Rules

Define automations such as creating records, sending notifications, updating records and HTTP requests with simple rules – no code – and model all your processes.

SetXRM in numbers

Industries served
20
Ready ERP / application integrations
12
Time savings (up to)
75%
Built-in functions
100+

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Let us show you in a personal demo how SetXRM adapts to your business.