Marketing Mangement
SetXRM Marketing Module covers all marketing functions for your company. With the developed module; You can create subheadings such as Customer, Campaign/Promotion Management, Interactive Marketing, List Management, Multi-Channel Management, Social Media Management, Segmentation.
Lead Management helps marketing managers integrate marketing, sales, and pre-sales processes to provide visibility into opportunities and market information.
Lean Campaign Management is suitable for creating a new marketing plan and managing the entire process. You can create submodules such as Marketing plan, Marketing calendar, customer segmentation, individual emails, external list management, campaign execution, campaign analysis.
You can perform telemarketing and telesales operations with the Interactive Central Marketing Module. With SetXRM you have a collaboration and communication platform for telesales-marketing, customer service. No matter how your customers contact you, your operators (agents) can fulfill their requests in a short time and consistently.
With the SetXRM interaction center, you can align the customers’ acquisition and long-term business goals of managers and operators with the company’s income and expense targets.
External List management helps create opportunities through telemarketing by segmenting data obtained from external sources (business partners, marketing companies, activities, surveys). The success performance of the work is measured by the rate at which the opportunities here turn into sales or contracts.
SetXRM Multi-Channel Management is done with today’s marketing tools and it is possible to manage them under a single module. (This can be done via the Internet, mobile devices, TV, social media, magazines and newspapers, dealers, chain stores, kiosks, call centers and business partners.)